The importance of feedback

Feedback is the cheapest, most powerful, yet, most under used tool that we have at our disposal. Feedback is powerful as it helps people get on track, it serves as a guide to assist people to know how they and others perceive their performance.

Working without feedback is similar to setting out an important journey minus a map or signposts. You may have a great sense of direction but this may not be sufficient to keep you on track.

The first reason for creating this this post is because I actually trust in the power of feedback and the people from Deutsch Akademie proved to know how to treat it. Even though our feedback is asked on a regular basis via e-mail or face to face in the office.

Usually I tend to provide my feedback whenever is necessary or I am asked, and I encourage you to do so.

The second reason is that recently, the circumstances made me to offer a direct feedback in the Deutsch Akademie offices. It was not a big situation, but in my opinion was the right thing to do, and I am really happy I did it.

I would like to congratulate  Deutsch Akademie team on how they handle feedback. They had a really open approach, I felt secure and trusted, but more important I found understanding and support. After my feedback, several times I was asked if things improved or if I am satisfied.

I was really impressed by their interest of helping me and the multiple follow up sessions: Once again, they proved I made the right chose when deciding to follow their classes.

In the end, I encourage you to actually give feedback, it will help both you and the school. untitled-1



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