Language School Vienna

Opernring 1, Stiege E,
1010 Vienna (1st District).
Administration in 1st floor

Tel : +43-1-585 73 13

Opening hours

Monday to Thursday
10am - 7pm (CET)
10am - 3pm (CET)

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Information provided by consulio GmbH in accordance with article 13 and article 14 GDPR


„DeutschAkademie“ Sprachschule GmbH
FN 266449m, Opernring 1, A-1010 Wien
T: 01/585 73 13/ E: info@deutschakademie.com

The contact details of our data protection officer are:

Name: Philip Strutzenberger
Company: Consulio GmbH
Address: Franzosenhausweg 50
4030 Linz
E-Mail: philip.strutzenberger@consulio.at

Web: https://consulio.at
Phone: +43 732 272 977 0

General information

On this information page you will learn how „DeutschAkademie“ obtains and processes your personal data. You will also be informed about your rights with respect to us and how you can make use of these rights.

In order to be able to offer you our services, we process your personal data as described below. Your personal data are processed with the utmost care.

Which data is processed by us?

  • Contact information: Name, date of birth, title, invoicing and delivery address, email address, mobile phone number, etc.
  • Payment information: invoicing information, bank details, etc.
  • Financial information: Information about possible credit obligations and payment notes. credit checks.
  • Course Information: Information about courses you attend
  • Historical information: Information about your previous course visits, payment history, delivery history.
  • ID information
  • qualifications
  • Photos
  • Information that you have stored in electronic or analog form: customers, suppliers, employee data, etc.

For what purpose do we process your data and what is the legal basis for this?

We generally require processing your personal data for the implementation of a contract. Consulio GmbH processes your data for the following purposes and in accordance with the legal grounds stated below:


Legal basis

Confirmation of your identity and verification of personal data and contact details

Fulfilment of our contractual obligations

Fulfilment of our contractual obligations and providing the information and services you expect from us

Fulfilment of our contractual obligations

Customer analysis, administration of our services and internal processes, including data analysis, development and statistical purposes

Fulfilment of our contractual obligations and on the basis of legitimate interest

Improvement of our services and for purposes of general business development including marketing

On the basis of legitimate interest

Compliance with legal obligations, for example based on the Austrian Fiscal Code

Compliance with legal obligations

Assessment which services and products we can offer to you, for example by carrying out internal and external credit assessments.

On the basis of legitimate interest

Protection of our property

On the basis of legitimate interest

Who do we provide your personal data to?

The data subject must be informed about current and potential recipients of the personal data. As part of our business, we may share your data with the following third parties:

  • banks (payment transactions)
  • tax consultants (invoicing)
  • courts, lawyers, administrative authorities, other authorities, insurance companies
  • postal services providers (sending of notifications)
  • cloud services (e.g. Microsoft Office 365)
  • IT companies (operation of our IT system)
  • customers

Data transfer outside the EU:

Data resulting from processing activities are not normally transmitted to recipients in third countries. Transfers to recipients in third countries only take place if the customer is domiciled/resident/staying in a third country.

This is then done within the framework of a contractual arrangement with the recipient and only to the extent necessary.

Where do we store your personal data?

Our aim is to process your data within the EU/European Economic Area. Under certain circumstances, your data may be transferred and stored by a service provider or subcontractor in countries outside the EU/European Economic Area. Consulio will take reasonable contractual, technical and administrative measures to ensure that your data are handled securely and that an appropriate level of protection is provided which meets the requirements of data protection within the EU/European Economic Area.

How long do we store your personal data?

We store your data as long as we need them to fulfil the contract concluded with you or as long as we are obliged to do so by law. In principle, we store your data for a period of seven years following the date of the last document (book keeping storage period according to § 132 of the Austrian Fiscal Code (BAO).

What rights do you have as data subject?

Right to information about your data stored by us.

You are entitled to request a copy of your personal data that we have stored about you if you wish to check which information, we have stored about you. The request of such a copy is free of charge.

Right to rectification.

You have the right to have inaccurate or incomplete data that we have stored about you corrected.

Right to erasure (“right to be forgotten”).

You have the right to request the erasure of your personal data if the data are no longer necessary in relation to the purpose for which they were collected or if you wish to withdraw your consent to their processing. Furthermore, you also have the right to erasure in the event of unlawful processing of your data. However, we would like to state that DeutschAkademie is subject to special legal obligations which do not allow us to erase certain information directly. These obligations result from accounting and tax laws, as well as consumer law. Nonetheless, we can block your personal data and thus prevent processing for purposes other than those prescribed by law.

Right to restriction of processing.

You have the right to request that the processing be restricted if you believe that the data processed by us are inaccurate or if you need the data to assert, exercise or defend a legal claim.

Right to data portability

You have the right to receive the personal data relating to you and that you have provided to us in a structured, commonly used and machine-readable format or to transmit those data to another controller without hindrance from us.

Right to object

You have the right to object to the processing of your data if it is based on legitimate interest, public interest or the exercise of official authority.

Right to lodge a complaint with the data protection authority

If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, the responsible body is the Data Protection Authority.

If you wish to assert one of these rights in relation to us, please contact: info@deutschakademie.com