Imprint
„DeutschAkademie“ Weiterbildungs GmbH
Opernring 1/Stiege E
1010 Wien
Phone: +43 1 585 73 13
E-mail: service@deutschakademie.com
Commercial register number: FN 545123 b
Commercial register court: Handelsgericht Wien
Object of the company: language school, further education and conducting of management trainings
Managing Director: Patrick Grona
UID No.: ATU76228556
Chamber: Austrian Federal Economic Chamber
Authority according to § 5 Abs 1 Z 5 ECG: Municipal District Office for the 1st District
» Terms & Conditions
» Data Protection Policy
» Picture credits of the website
Alternative dispute resolution
Information according to § 19 Abs 3 AStG (Alternative Dispute Resolution Act)
According to § 19 Abs 3 AStG we have to inform the consumer, if we cannot reach an agreement with him in a dispute, on paper or another durable data medium (e.g. e-mail) about the competent office for alternative dispute resolution, in the following abbreviated AS office.
The AS offices provided for us are:
- Internet Ombudsman (https://www.ombudsstelle.at/)
- Arbitration for consumer transactions (https://www.verbraucherschlichtung.at/)
We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the AStG and are not obliged to do so.
Additional information requirements for online sales (Art 14 para 1 ODR Regulation)
Consumers have the option of submitting complaints to the EU’s online dispute resolution platform.
You can also submit your complaint directly to us at the following email address: info@deutschakademie.com.
We are not willing or obliged to participate in a dispute resolution procedure before a consumer arbitration board.
Legal support: Dr. Johannes Öhlböck LL.M., Attorney at Law, www.raoe.at
EU Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS).
You can find our e-mail address in the imprint above.
Consumer dispute resolution/universal arbitration board
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
