„DeutschAkademie“ Weiterbildungs GmbH
Opernring 1/Stiege E
1010 Wien

Phone: +43 1 585 73 13

Commercial register number: FN 545123 b
Commercial register court: Handelsgericht Wien
Object of the company: language school, further education and conducting of management trainings
Managing Director: Patrick Grona
UID No.: ATU76228556
Chamber: Austrian Federal Economic Chamber
Authority according to § 5 Abs 1 Z 5 ECG: Municipal District Office for the 1st District

» Terms & Conditions
» Data Protection Policy

Alternative dispute resolution

Information according to § 19 Abs 3 AStG (Alternative Dispute Resolution Act)

According to § 19 Abs 3 AStG we have to inform the consumer, if we cannot reach an agreement with him in a dispute, on paper or another durable data medium (e.g. e-mail) about the competent office for alternative dispute resolution, in the following abbreviated AS office.

The AS offices provided for us are:

We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the AStG and are not obliged to do so.

Additional information requirements for online sales (Art 14 para 1 ODR Regulation)

Consumers have the option of submitting complaints to the EU’s online dispute resolution platform.

You can also submit your complaint directly to us at the following email address:

We are not willing or obliged to participate in a dispute resolution procedure before a consumer arbitration board.

Legal support: Dr. Johannes Öhlböck LL.M., Attorney at Law,

EU Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS).
You can find our e-mail address in the imprint above.

Consumer dispute resolution/universal arbitration board

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.


Liability for Contents

As a service provider, we are responsible for our own content on these pages in accordance with the general laws pursuant to § 7 Para.1 TMG. According to §§ 8 to 10 TMG, we are not obligated to monitor transmitted or stored information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of any such infringements, we will remove the relevant content immediately.

Picture credits of the website

Liability for Links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.


The contents and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. As far as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

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